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Have questions? Want to set up a mediation or training? Give us a call at (978) 544-6142, or email info@quabbinmediation.org

Training Active Bystanders Brochure

BROCHURE-Training Active Bystanders (1)

Veterans Mediation Training

There will be a 35 hour Veterans Mediation Training at Mount Wachusett Community College in Gardner, MA. The sessions will be held on Fridays from 8:30 to 4:00. This training begins on February 23 and will be held February 23, March 2, 9, 16, and 23.

Registration Form 2018 Mediation AND skills training registration forms (2)

Brochure VM Training Brochure 2017-18 (1)

Preparing for and Conducting an Effective Negotiation

Preparing for and Conducting an Effective Negotiation

May 10, 10AM – noon

Gardner, Massachusetts

This 2-hour training focuses on the difficult work of advocating for yourself and respecting the needs of others in a negotiation. When all parties arrive at a negotiation table intending to find a mutual best outcome, rather than to “win” with no regard for the other, the result is more likely to be satisfactory to all, and the process is likely to be easier as well. In this training, participants will practice identifying ideal resolutions as well as agreeable alternatives, and self-advocacy as well as active listening.

Participants work with real-life situations to explore the process of listening in order to gather information and develop trust. They utilize a learned set of skills that will generate movement

and transform a stagnant process in to one that reaches a positive outcome. Participants examine the consequences of failure to reach a negotiated agreement, how to cope with failure and unmet needs.

FREE for health care workers, emergency personnel, first responders, and staff of community agencies serving vulnerable populations in North Central Massachusetts

Seating is limited, but still available. To register, email susan@quabbinmediation.org, or click here.

Meeting Facilitation

Meeting Facilitation

April 14, 10 AM – noon,

Athol, MA

Running an effective meeting is more than having a meeting time and an agenda. This training covers: Skills for gathering the right meeting participants ; How to ensure that the needs of the group are being met; How to facilitate an effective discussion. Participants will have the opportunity to address their particular needs and concerns with support and techniques that apply to their particular situations.

FREE for health care workers, emergency personnel, first responders, and staff of community agencies serving vulnerable populations in North Central Massachusetts

Seating is limited, but still available. To register, email susan@quabbinmediation.org, or click here.

Real Life Crisis Intervention Skills

Real Life Crisis Intervention Skills

Presented by Quabbin Mediation in Partnership with Heywood Healthcare

April 12, 10AM-noon

Petersham, MA

About the Presenter: Alexandria Windcaller has spent the past 30 years teaching

hospitals, the military, NFL coordinators, criminal justice, schools, parents…(and

that is short list) how to “maintain professional standards when we are personally

targeted or called into manage a volatile scene. “I love my work, but ‘Sheesh

Louise’, I wish people would stop complicating their life.

Crisis Intervention isn’t a mystery, there are some basic steps that anyone of us

can take to keep the scene and personal safety maintained, without being

superheroes.”

She is the author of Leading Chaos: An Essential Guide to Conflict Management,

translated to Dutch in 2012. The Response Curriculum that she wrote is used both in

the US and overseas. Her first professional work was as an EMT and she maintained

that certification for nearly 17 years. During that time she began studying Aikido

and opened her own dojo in 1989, which continues today as Wendell Aikido.

“I don’t need to convince people to attend this training. Doctors, nurses, emergency

teams and caretakers know that continuing education in this area is a must. Plus, we

have such a crazy good time in class it makes missing a bit of work not only fun,

but worthwhile!

This 2-hour session will provide Fine Tuning Crisis Intervention Skills.

It is an experiential workshop that provides: A clear goal for every crisis

intervention, What to say? What not to say? And how to step-off-the-line

when physically approached.

FREE for health care workers, emergency personnel, first responders, and staff of community agencies serving vulnerable populations in North Central Massachusetts

Seating is limited, but still available. To register, email med.dir.quabbinmediation@gmail.com, or click here.

Balanced Engagement Training

March 24, 10 – noon

Gardner, MA

This training will help participants engage fully and effectively
in conversations with people who are in
an elevated emotional state. Questions this training will
address include: Why do situations escalate? When
faced with accusations, how do we react evenly? When
an individual takes an intractable position, how do we
move forward? Maintaining composure in the face of
escalated emotions and challenging situations can be
crucial, yet seemingly impossible. This training equips
participants with de-escalation techniques. It trains participants
in how to reflect and validate emotions expressed
by others. Participants learn to be effective and
composed when discussing difficult situations with people
who are in a difficult place.

FREE for health care workers, emergency personnel, and staff of community agencies serving vulnerable populations in North Central Massachusetts

Seating is limited, but still available. To register, email susan@quabbinmediation.org, or click here.

Veterans Mediation Training

Quabbin Mediation is pleased to announce that our Veteran’s Mediation program is offering a series of trainings in mediation and mediation skills.  These trainings are free for veterans, their families, and those who serve veterans.

Mediation Training: The training consists of skill-building exercises, role-plays, and interactive large and small group activities, providing the opportunity to learn the skills necessary to mediate.  Trainers include Quabbin Mediation staff and members of Veterans Mediation.   Those who complete the 35-hour training earn a certificate. and are qualified to work as mediators with Quabbin Mediation or another community mediation center.  You can learn more about basic mediation training here.

We are offering two basic mediation trainings:

Northampton: March 31, April 7, April 14, April 21, April 28; 8:30 AM-4:00PM

Framingham/Marlboro: May 12, May 19, June 2, June 9, June 16; 8:30 AM-4:00PM

 

Mediation Skills  Training: Mediation skills provide  veterans serving veterans with skills for constructive and positive negotiation and advocacy. Participants become better listeners, learn to understand sources of conflict, how to ask appropriate questions,  negotiate, and resolve conflicts.

Boston: February 23&24; 3 hours each day

Boston Area: March 16; 9:30AM-4:00PM

Worcester Area: April 11; 9:30AM-4:00PM

Springfield Area: May 9; 9:30AM-4:00PM

Framingham/Marlboro: June 1; 9:30AM-4:00PM

To attend any of these trainings, please fill out the registration form:   2017-mediation-and-skills-training-registration-forms .  Completed forms can be returned to our office, 13 South Main Street, Orange, MA 01364, or faxed to us at (978) 544-2165, or emailed to susan@quabbinmediation.org

 

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