Quabbin Mediation

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Consumer/Commercial Mediation

Veterans Mediation Training

35 hour Veterans Mediation Training Sessions will be held on Fridays from 8:30 to 4:00. Dates and Locations TBD

Registration Form 2018-19 Mediation AND skills training registration forms

Brochure VM Training Brochure 2019-vm-training-brochure

Conflicts that arise in commerce, whether they involve consumers, businesses, or business owners, usually arise around concrete issues—money, goods, the performance of a service. Often, but not always, beneath the concrete dispute is a relationship that, with careful communication, may be preserved for the benefit of future dealings.

Our mediators are trained to create a space where power differentials—for instance, between a retailer and a customer—are neutralized, and participants can therefore engage in an otherwise-impossible conversation and reach a resolution that satisfies both parties. Get in touch to explore whether our mediators can help you resolve your dispute.

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