Preparing for and Conducting an Effective Negotiation
May 10, 10AM – noon
This 2-hour training focuses on the difficult work of advocating for yourself and respecting the needs of others in a negotiation. When all parties arrive at a negotiation table intending to find a mutual best outcome, rather than to “win” with no regard for the other, the result is more likely to be satisfactory to all, and the process is likely to be easier as well. In this training, participants will practice identifying ideal resolutions as well as agreeable alternatives, and self-advocacy as well as active listening.
Participants work with real-life situations to explore the process of listening in order to gather information and develop trust. They utilize a learned set of skills that will generate movement
and transform a stagnant process in to one that reaches a positive outcome. Participants examine the consequences of failure to reach a negotiated agreement, how to cope with failure and unmet needs.
FREE for health care workers, emergency personnel, first responders, and staff of community agencies serving vulnerable populations in North Central Massachusetts